Skip to content
CST Berger

CST Berger Reviews

www.cstberger.us
Is this your business?
What is your customer experience with CST Berger?

CST Berger Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Consumers report poor customer service and limited product diversity; price level is medium. Recent CST Berger reviews focus on malfunctioning rotary lasers and requests for replacement parts and repair help.

Key Takeaways for Future Customers

  • Expect to seek parts and repair support for rotary laser models.
  • Document defects with photos when contacting support.
  • Price level is medium compared to alternatives.

Negative Feedback / Risk Areas

  • Customer complaints about unresponsive customer service and difficulty getting answers.
  • Reports of defective battery holder, broken wires, units that shut off or fail to rotate.
  • Challenges obtaining replacement parts and repair guidance.

Positive Feedback

Some units operate intermittently and the medium price point may suit budget-conscious buyers.

View full overview ›

Media from reviews

CST Berger - Parts, repair
CST Berger - Parts, repair - Image 2CST Berger - Parts, repair - Image 3
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Rhydian Izo
map-marker North Liberty, Iowa

Does not shot off .my Lazer

AI Highlights
  • - No response after trying to buy from your company.
  • - The ilmxt Lazer won't turn off with the off button; replacement parts and a number are requested.

Please answer your customer.i was never answered to buy your company.no wonder I am pissed off my Lazer doesn't show off by pressing the off button.what is wrong and who can fix this problem.can I get a replacement part my model ilmxt Lazer please help my situation that I am having.is there a number

View full review
Edwin G Dlr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker South Shore, Kentucky

Parts, repair

CST Berger - Parts, repair
CST Berger - Parts, repair - Image 2
CST Berger - Parts, repair - Image 3
Updated by user Nov 22, 2025

Needing battery holder assembly on 5he back of my laser level. Sent pic, couldn’t scale pic.No response.

Original review Nov 19, 2025

Battery holder defective, broken wire on back of battery holder. Need replacement part.

Need to send pictures I suppose. CST/berger XT, iLM, carry case has LASERMARK printed on it.

View full review
Anonymous
map-marker Orofino, Idaho

Rotary laser help

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The rotary laser won't turn on and it flashes red icon lights.
  • - It sometimes starts after being left alone, then shuts off.

Need help figuring what's wrong with the rotary laser

No rotary laser will turn on but immediately starts flashing red icon lights sometimes if I leave it alone for a while till turn on scene to be working fine then it shuts off

View full review
Anonymous
map-marker Orofino, Idaho

Rotary laser help

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The unit seems to work for a short time

Then stops

Then will not rotate at all after repeatedly turning on

Help

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article